Shopping at Morika Jewellery is safe and secure. If for any reason you are not satisfied with your purchase, we offer 14 days money back guarantee. It means you can return the item within 14 days of the date of shipment for an exchange or refund.
To return your purchase, following terms and conditions apply:
Return should be made within 14 days of receipt of your purchase.
Contact us preferably by email, stating reason for return. We will provide you with “Return Authorization Code” and the procedure for returning your order. Please do not send the item, before contacting us.
The returned item should be in its original and resalable condition.
Item should be return along with its original packing, original invoice, original receipt and free gift (if any). We do not accept incomplete return.
The items should be returned in its original and resalable condition. Upon receiving your return, the item will be reviewed by our Experts. Please note that items showing signs of wear, altered, resized (by a jeweller other), or damaged in any way cannot be accepted for return.
All items must be returned via registered mail and all responsibility for the item remains with you until we have received them back. We suggest that you use a signed for delivery service or use special delivery if you wish your items to be insured.
We do not refund postage.
You are responsible for all postage costs incurred to return the item.
All sales of intrusive jewellery like earrings, body jewellery etc are final due to hygiene reasons ,and returns are only accepted if the items is defective or delivered item is different from what has been purchased.
This returns procedure does not affect your statutory rights.
If you have any questions, please contact us.