The information we collect:
We collect and retain information which is necessary to fulfil order processing, to improve our products, services and website usability, and to communicate about our products, promotions and event with your consent. Here are some types of information we collect:
We collect and retain information provided by you such as customer information such as your name, mailing address, email address, delivery information, telephone number; and transaction information like dates on which customers made purchases, amounts and types of purchases.
Our web server automatically collect and retain information whenever you interact with our website. The information is collected through IP address and cookies.
Internet Protocol Address (IP address) helps us to diagnose problems with our server and to administer the website. An IP address is a number that is assigned to your computer when you use the Internet. Your IP address is also used to help identify you during a particular session and to gather statistical data for analyze site traffic and volume.
Use of Information:
We retain your email address, which you give to us while placing an order, enquiring about product or services or by signing a newsletter subscription. All information is retained according to Data Protection Act 1998. We use email communication to send your invoice and receipt of your purchase, to notify you about changes in our policies, to answer your queries and to send newsletters about new products, offers and promotions. We will take your permission to sign-up subscription for our newsletters and promotional communication. If you wish unsubscribe, please contact us through email. Alternatively, click to unsubscribe at the bottom of any of the emails you receive.
Will we share your personal information with anyone else?
We respect your privacy and we will never sell your personal details to any outside company for mailing or marketing purposes. We may want to share your personal information with reputable companies (e.g. email provider) in order to provide you excellent service.
How long will we keep your information?
We will only keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us. Except where needed to respond to a query from you or to process an order, we will delete your personal information on request by you.
Access to your information and correction:
You can access to a broad range of information about your account and transactions. We want to make sure that your personal information is accurate and up-to-date; therefore you may ask us to correct or remove information you think is inaccurate. You have the right to request a copy of the information that we hold about you - to obtain a copy of this personal information, please refer to the “Contact Us” section.
Security for your information:
Our website uses a secure server which uses SSL technology (secure sockets layer) to make sure that all your credit or debit card transactions are completely secure. SSL encrypts information you provide to us for purchasing of our products or services. Encryption turns the information you enter into bits of code which are then securely transmitted to us over the Internet. We will take all reasonable measures to keep your personal information, order and payment details secure. However, we cannot be held liable if an event beyond our control results in loss to you.